Privacy Policy

This Privacy Policy of the Charity Fund "Help Ukrainian People" to tell you what your personal data is collected for? Why do we need to do this? What data is collected? What and where are they stored and used?

About us

We are the Charitable Foundation "Help Ukrainian People" Charitable Foundation, hereinafter referred to as the Foundation. The main direction of the foundation's charitable activities is to help children in orphanages and social adaptation of such children to real life.

Our Fund is located: Ukraine, Kyiv, str. Novokonstyantynivska, 11.

You can write to us at the e-mail address charityhup@mail.com and/or call the phones on the website.

What does the Privacy Policy cover?

This privacy policy applies to our website (site): www.helpukrainianpeople.com (and all landing pages). The Privacy Policy is drawn up and applies to the legal relationship regulated by the Law of Ukraine "Proprotection of Personal Data".

What is personal data, how do we get it?

There are different types of data (that is, information), which are collected (arrived at us), processed and stored in different ways.

Some of them you provide personally (usually contact details and identification) by filling out various forms or questionnaires. That is, you provide these data (information) yourself, so they are considered provided by the consumer.

So, in particular, these are mainly identification data (name, e-mail, phone number, payment information), regarding the implementation and use of a charitable contribution; and contact data (e-mail, phone number, social media pages) for providing feedback and communication, providing answers.

There is also data that is automatically confused, such data is technical information. When visiting the site, reading our news, reports, or making a charitable donation through our site, data is collected: cookie, geolocation, data about users of the Google Analytics service, "Bitrix24" device type and browser type, IP address, payment information and other technical parameters.

Relevant data and information are necessary not only for the operation of the site and improvement of interaction, but also for financial monitoring and fraud prevention, to be done by the marketing department; site performance analytics, site performance improvement, other necessary technical information.

Also, in order to improve the site, its content and improve functionality, your interaction with the site is also analyzed - session ID (ie, your interaction with the site, the name of the site from which you came to our site, which functions were used, pages viewed on our site, etc).

We would like to draw your attention to the fact that we do not knowingly collect and process personal data of users under the age of 16.

If you are such a user or you are the parent (legal representative) of such a user, you can contact us at Charityhup@gmail.com

Data storage

The term of storage of your data (information) is at least 3 years. However, if you do not want your data to be stored and want it to be deleted, in this case you can contact us at charityhup@mail.com and your data will be deleted at your request.

Your data, which is collected automatically and provided directly by you when you interact with the site and fill out relevant forms, contact, correspondence, etc., is stored on servers in Ukraine and Germany.

Our foundation makes every effort to protect your personal information using administrative, managerial and technical security measures. Adhering to a privacy policy and standard controls that help protect the data we collect.

Despite our best efforts to ensure the integrity and security of data, we cannot absolutely guarantee that all security measures adopted by us will prevent illegal access to information by hackers from third-party organizations.

Transferred. Access.

In accordance with the requirements of current legislation, we may disclose your personal data to third parties in the following circumstances:

to fulfill a state request, court order or relevant legislation;
to prevent illegal use of our site or violation of the Terms of Use of our site and our policies;
when protecting against claims of third parties;
to assist in the prevention or investigation of fraud
in other cases established by law.

When making payments on the site, we also transfer your personal data (automatically) to third parties (such as banks, payment systems, acquirers, etc.) for processing on our behalf with technical and organizational measures to protect your personal data, for example, to process credit cards and payments.

Use of cookies

We also use cookies that are necessary for the website to function. With the help of cookies, we receive the technical information described above.

In the event that you wish to disable cookies, you can always do it yourself by finding instructions for managing your browser settings in an internet search.

Your data (information) rights

Each user is a subject of personal data and has certain rights:

First, it is the right to access information.

That is, you can ask for an explanation of the processing of your personal data.

The second is the right to portability. The user, that is, you can request all the data that you have provided to us.

Third is the right to restrict processing. You can partially or completely prohibit us from processing your personal data.

Fourth, you have the right to file complaints. If your request was not satisfied, you can file a complaint with the supervisory authority.

Fifth, the right to delete information. That is, you can send us a request to delete your personal data from our systems at any time.

If necessary, contact us by e-mail at charityhup@mail.com or you can call the phones on the site.

In case of changes to this Privacy Policy, you can read the updated version on our website. We also make changes to the Privacy Policy if the established norms and requirements for data processing and storage change. In the event that the changes affect your privacy and confidentiality, you can always contact us on this issue.

In any case, you can always: